The transition from military to civilian life can be difficult. The Defense Department runs programs to help service members prepare. For those who risk loss of income or housing, DoD offers what it calls "warm handovers," a type of personalized, one-on-one help. The Government Accountability Office (GAO) found that thousands of services members slipped through the fingers of warm handovers. For more, Federal Drive Host Tom Temin spoke with GAO's Director of Strategic Issues, Dawn Locke.\nLearn more about your ad choices. Visit podcastchoices.com/adchoices