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Upcoming customer experience executive order underscores Bidens equity goals
The Biden administration is working on a new executive order focused on improving customer experience. A draft shows the administration plans to link customer service to its ongoing work to improve equity in public-facing services. For a preview of what this executive order contains, Federal News Network\u2019s Jory Heckman joined Federal Drive with Tom Temin.\nLearn more about your ad choices. Visit podcastchoices.com/adchoices