TSP board shares optimistic timeline for resolving call center issues

Published: July 27, 2022, 1:25 p.m.

Many participants in the Thrift Savings Plan started to see a drop in call wait times when trying to reach a representative at TSP\u2019s customer service center, ThriftLine. There has been progress toward resolving issues with ThriftLine, said the Federal Retirement Thrift Investment Board, the agency managing TSP, at a July 26 board meeting. But there is still room for improvement to return everything to normal.\nLearn more about your ad choices. Visit podcastchoices.com/adchoices