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The Thrift Savings Plan record-keeping system still has functional problems
When the Federal Retirement Thrift Investment Board rolled out a new system for managing the T-S-P back in 2022...it didn't go well. Account holders encountered a web site that barely functioned and long wait times for help. Now the Government Accountability Office has released findings on what went wrong even as most \u2026 but not all \u2026 of the problems are fixed. The director of information technology and cybersecurity at the G-A-O, Jennifer Franks, joins me in studio.\nLearn more about your ad choices. Visit podcastchoices.com/adchoices