OMB sets workforce, customer experience targets for agency teams carrying out PMA goals

Published: April 8, 2022, 1:13 p.m.

The Biden administration is fine-tuning its management vision for the government. The Office of Management and Budget is setting targets for agencies to deliver a higher standard of customer service to the public. That\u2019s all under the President\u2019s Management Agenda, which is being implemented through several interagency teams. For what OMB is saying, here's Federal News Network\u2019s Jory Heckman. \nLearn more about your ad choices. Visit podcastchoices.com/adchoices