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Taxpayers who can't resolve their issues with the I-R-S can turn to the Taxpayer Advocate Service. But phoning the service is likely to bring frustration of its own. That comes to light after a look-see by the Treasury Inspector General for Tax Administration. Details now from TIGTA's chief of staff for inspections and evaluations, Eleina Monroe.\nLearn more about your ad choices. Visit podcastchoices.com/adchoices