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Keynote speaker and author, Lisa Ryan is a nationally recognized gratitude expert and founder of Grategy\xae.\xa0 She is a dynamic presenter who teaches corporations, associations, and non-profits the immense power of gratitude in the workplace, and helps her clients translate soft skills into hard profits.\xa0 She focuses on employee productivity, customer retention and growth, and how these affect the bottom line.\n\n\n\tMs. Ryan is a featured expert in two films, \u201cThe Keeper of the Keys\u201d with Jack Canfield of Chicken Soup for the Soul, and \u201cThe Gratitude Experiment\u201d with several experts from the smash hit book and movie The Secret.\xa0 She is the author of five books including: The Upside of Down Times: Discovering the Power of Gratitude, From Afraid to Speak to Paid to Speak, and With Excellence. Her audiences love her passion and humor, and the fact that they leave with specific ideas that they can apply immediately.\n\nGet your copy of The Upside of Down Times: here\xa0 The Keeper of the Keys is now available on DVD at www.lisaryanonline.com\n\n\n\tLisa is a Professional member of the National Speakers Association and Toastmasters International. She holds an undergraduate degree and MBA from Cleveland State University. She has been blissfully married to Scott since 1996.\n\nhttp://grategy.com/