Sara Bayless Da Costa on the Skills Designers Need to Be Effective with New Technologies

Published: Jan. 23, 2017, midnight

Shane Hastie, InfoQ Lead Editor for Culture & Methods, spoke to Sara Bayless Da Costa, visual storyteller and design thinking evangelist at Fjord. Bayless Da Costa gave a talk at QCon San Francisco on Rapid Prototyping Methods. They spoke about prototyping, collaborative design, designing for new interfaces and new skills that designers need in order to be successful with new technologies.\n\nWhy listen to this podcast:\n\n - The importance of taking a collaborative design approach with multiple roles involved \u2013 design is not just done by designers\n - Design and development work well together to deliver an exceptional customer experience\n - The importance of empathy when understanding people\u2019s needsVisual storytelling is a powerful way to convey messages and inform good decision making\n - Evergreen needs \u2013 human needs have not fundamentally changed, but the way we solve them is constantly evolving\n - Designers need new and different skills to be effective in this new world\n\nNotes and links can be found on: http://bit.ly/2kkWzT1\n\n6m:40s - The value and importance of visual story-telling\n\n7m:55s - The \u201chero\u2019s journey\u201d story of product creation to solve real problems for real users\n\n8m:28s - Story telling is important across the entire design and development process\n\n9m:17s - Contrasting the current story with the future story of the customer experience\n\n9m:40s - Storyboarding as a technique for sketching the end-to-end customer experience\n\n9m:53s - Creating a video from customer interviews to understand and communicate their story\n\nMore on this:\nQuick scan our curated show notes on InfoQ. http://bit.ly/2kkWzT1\n\nYou can also subscribe to the InfoQ newsletter to receive weekly updates on the hottest topics from professional software development. bit.ly/24x3IVq