People, Care, Quality: LIVE from Operational Planning

Published: Nov. 14, 2023, 9 a.m.

An exciting episode for you as hosts Kathy Buckworth and Evelyn Brindle had the pleasure of hosting a LIVE recording at the Schlegel Villages Operational Planning Conference in Niagara Falls, where we explored the theme of \u201dPeople, Care, and Quality.\u201d\n\nFirst to join us on the Green Bench is Ann Baxter: Anne is a resident at The Village of Wentworth Heights in the Egerton neighbourhood, where she has come to value the kindness of the team that helps support her, even as her care needs have lessened over time. She values the polite approach of the Village team, and appreciates how everyone takes the time to bring a smile to the faces of all residents, and she has also become a strong support for her fellow residents.\n\nSecondly we invited Tam White and Barb Merkley: Barb first stayed at The Village of Riverside Glen as a temporary measure to convalesce following a medical procedure, and has now lived at The Village of Riverside Glen for nearly eight years. She came to be good friends with Tam when they met at The Center for Innovation\u2019s Ready to Impact Conference in Pittsburg in the summer of 2023. Tam has a long history at Schlegel Villages, first as a Village Team Member before eventually joining the Support Office as a key member of the People Team. Both Barbara and Tam share a combined perspective on how the people who live and work within Schlegel Villages truly do become an extended family.\n\nAnd third we welcomed Royal Hamel to the green bench:\xa0Royal makes his home in Long-term Care at The Village of Winston Park, and he shares his perspective as someone who has faced significant changes in his mobility in recent years. As a retired minister, faith and spirituality are close to Royal\u2019s heart, and this certainly helps shape his world view. For Royal, exceptional support can be found in simple moments in time that connect team members with residents, regardless of the level of care required.\n\nSubscribe, rate, and review our podcast on any network and share your thoughts on social media using the #ElderWisdom tag to help others find us.\n\nThe Green Bench is a symbol of elder wisdom. Physically or virtually, the bench invites us all to sit alongside a senior, share a conversation, or give and offer advice.\n\nIt challenges the stigma seniors face; the ageism still so prevalent in society. It reminds us of the wealth of wisdom our elders offer and in doing so, helps restore them to a place of reverence.\n\n\u201dThe greatest untapped resource in Canada, if not the world, is the collective wisdom of our elders.\u201d -Ron Schlegel\n\nThis podcast is brought to you by Schlegel Villages Retirement & Long-term Care homes in Ontario, Canada.\n\n#ElderWisdom | Stories from the Green Bench\xa0is produced by\xa0Memory Tree Productions\nLearn more about our host, Kathy Buckworth, at\xa0kathybuckworth.com\nLearn more about #ElderWisdom at\xa0elderwisdom.ca\nLearn more about Schlegel Villages at\xa0schlegelvillages.com