IT service management, ITSM, is about IT teams managing the end-to-end delivery of IT services to customers. ITSM has now expanded to "ESM" - Enterprise Service Management.\xa0We invited Christoffer Johansson and Magnus Sundset from Eficode Sweden to talk about what's going on in ITSM and ESM. Work more efficiently using Advanced Roadmaps in Jirahttps://hubs.li/H0Z2cYJ0Run your IT services at full speed and with full controlhttps://hubs.li/H0Z2d1C0Christoffer Johansson on LinkedInhttps://www.linkedin.com/in/christoffer-johansson-15b537b9/Magnus Sundset on LinkedInhttps://www.linkedin.com/in/magnussundset/