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World-Class CX Leaders | Storytelling Its Worth its Weight in Gold...and Diamonds
Recently, I have been asked to highlight companies that demonstrate breakthrough (CX) customer experience innovation. So, before I launch into another series, I'll highlight a world-class CX leader named\xa0Zameer Kassam Fine Jewelry. As you may know, the Manhattan-based jeweler serves upscale clients across the globe who are looking for custom-designed jewelry, especially engagement rings or other items that celebrate a milestone.\xa0The CX superpower for Zameer Kassam is storytelling. How are you helping your customer create the story they will share about your product or service?