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It\u2019s easy to remember a time when someone failed to acknowledge our contribution. However, it\u2019s almost impossible to know how often people walked away from interacting with us feeling underappreciated. Based on my experience this last year, I\u2019ve noticed leaders expressing gratitude more frequently to their team members. Michelle Gass, CEO of Kohl\u2019s, exemplifies this unintended benefit of the pandemic.\nMichelle told me one of her top priorities during COVID-19 has been to \u201cconsistently express my tremendous gratitude and thanks to our 100,000 associates. In every message, I\u2019ve been very intentional about saying thank you. Sometimes it was in recognition for people who are on the front lines in our e-commerce fulfillment centers. Other times gratitude would be expressed for those who made curbside pick-up possible."\nTo learn more about the role of gratitude in crisis, please pick-up or gift a copy of my book\xa0Stronger Through Adversity, which provides more than 20 pandemic forged lessons from 140 plus leaders like the CEOs and Presidents of Target, Verizon, Microsoft, and Marriott. As an expression of my gratitude, I\u2019m donating a portion of the book\u2019s proceeds to the international nonprofit\xa0Direct Relief,\xa0which provides food and supplies to those on the frontline.