Success Requires Community Engagement | Customer Experience Excellence The Airbnb Way

Published: Oct. 14, 2021, 11 a.m.

This\xa0is the\xa0final post in my\xa0series titled \u2013\xa0\u201cCustomer Experience Excellence \u2013 The Airbnb Way."\nThis week we continue to journey through key concepts found in my 10 leadership books, as we finish our quick review of my book\xa0titled\xa0The Airbnb Way -\xa05 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging. Throughout this series, we\u2019ve explored belonging, trust, hospitality, and empowerment.\xa0This week we\xa0highlight community.\nThe Airbnb Way\xa0is filled with examples and tactics for bringing stakeholders together to enhance community.\nHow are you helping your customers come together as a community?