Podcasts Other Customer Experience University - Winning Loyalty & Engagement One Customer at a Time Success is a Patient, Team Sport Experiencing Collaboration The Airbnb Way

Success is a Patient, Team Sport Experiencing Collaboration The Airbnb Way

Published: Oct. 17, 2019, 1:41 p.m.

If you are someone who doesn\u2019t like to wait, writing a book is not for you! This week my book,\xa0The Airbnb Way \u2013 5 Leadership Lessons for Igniting Growth through Loyalty, Community and Belonging will be released!\nGiven that I\u2019ve written nine business books, The Airbnb Way was completed rather swiftly. Several of my prior books took closer to three years from inception to publication! I share all of this to illustrate two points that relate to social trends, collaboration, and project completion.