Broadcasts.com - "Social Media Influencers and Your Customer Experience" (Customer Experience University - Winning Loyalty & Engagement One Customer at a Time)

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Social Media Influencers and Your Customer Experience

Published: May 3, 2018, 3:04 p.m.

In this week's episode, Dr. Michelli discusses why many brands have softened their traditional media buys and have focused instead on paying influencers to position products.