Broadcasts.com - "Retail Armageddon, Chupacabra, and Other Myths" (Customer Experience University - Winning Loyalty & Engagement One Customer at a Time)

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Retail Armageddon, Chupacabra, and Other Myths

Published: Dec. 29, 2017, 5:18 p.m.

Dr. Michelli discusses how doomsday predictions in retail have a lot in common with myths like the chupacabra - a folkloric beast whose Spanish name literally translates to goat sucker...