Broadcasts.com - "Leadership is NOT Waiting to Follow Be Thoughtful, Proactive, Humble, and Courageous" (Customer Experience University - Winning Loyalty & Engagement One Customer at a Time)

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Leadership is NOT Waiting to Follow Be Thoughtful, Proactive, Humble, and Courageous

Published: March 26, 2020, 11 a.m.

This week I'm sharing lessons from the most challenging week of my career (and quite frankly, I had it easy compared to so many). When I\u2019m talking challenges, I\u2019m talking about leadership challenges faced by people I\u2019m proud to call clients and friends. Let\u2019s start with the word \u2013 leadership.\nThis past week I participated with phenomenal teams who stared into an uncertain future and led.