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Human Experience in A Technological World
My momma used to say, \u201cIf you can\u2019t say something nice \u2013 don\u2019t say anything at all.\u201d That guidance has typically proven to be invaluable.\nToday, however, I am going to skate on the edge of mom\u2019s wisdom. I will not name the villains in the story I am about to share, but I also will not keep my less than nice comments to myself. I\u2019m justifying my actions in the name of helping you elevate your customer experience. Here goes\u2026