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Everyone is in the Hospitality Business | Customer Experience Excellence The Airbnb Way
This\xa0is the\xa0third\xa0in a 5-part\xa0series.\xa0This week we continue to journey through key concepts found in my 10 leadership books. Let\u2019s rejoin our brisk review of my book\xa0titled\xa0The Airbnb Way -\xa05 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging.\nLast week we touched on trust. This week we will highlight hospitality and in the weeks ahead we will explore empowerment and\xa0community.