Podcasts Other Customer Experience University - Winning Loyalty & Engagement One Customer at a Time Customer Experience Lessons from Informal Townships [South Africa Part 2 of 3]

Customer Experience Lessons from Informal Townships [South Africa Part 2 of 3]

Published: July 18, 2019, 2:23 p.m.

In this week's episode, Dr. Michelli discusses truths that emerged from time spent at an informal settlement in South Africa.