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Thanks for joining me for the third installment in my series titled\xa0Break the Glass,\xa0where we\u2019re looking at ways to take constructive action in these unprecedented times.\nThis week we\u2019ll explore the importance of setting expectations for team members and customers alike. We\u2019ll also link expectation setting to the third of the four key behaviors covered in this series \u2013 namely letting people know if and when you are open.\nNo matter what the status of your business \u2013 now is not the time to go radio silent.