Teen crushed to death as 911 operator, police ignore desperate plea for help

Published: April 30, 2018, 4:59 p.m.

b'Cincinnati\'s 911 system failed Kyle Plush when the 16-year-old pleaded for help when he was being crushed by a seat in his SUV. The sophomore was found dead in a high school parking lot hours after two desperate calls to emergency dispatchers. Nancy Grace looks at what happened. She is joined by\\xa0forensics expert Joseph Scott Morgan,\\xa0psychologist Caryn Stark, and\\xa0reporter Pamela Furr. The son of the woman shot to death by\\xa0Florida\'s "Killer Clown" speaks out after the arrest of a suspect.\\xa0Grace and co-host Alan Duke updates\\xa0this cold case.'