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Velma Hart: People-Centered Leadership at The Construction Specifications Institute
b'Leadership is a fuzzy word that gets used without being defined. In this episode, Velma Hart, COO of the Construction Specifications Institute (CSI), talks through her experiences and approach to leadership. Focusing on people as the key asset, instead of process or directly on outcomes, is one of the secrets to great leadership. A rich discussion full of useful tips for leaders young & not so young.'