What do you see is the most important part of the whole process of you know automation?
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The integral piece of it and we always recommend starting with first, is CRM.
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Yeah customer relationship management it\u2019s all about better nurturing your leads/prospects and turning them into customers.
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Then looking after them when once they are a customer so that you\u2019ve got a lot of touch points with them.
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A lot of those touch points can be automated and it helps for the customer to feel like you actually value them as a customer and value their business.
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