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At Mission Control, Failure — and Panic — Are Not Options

As a NASA flight director and director of mission operations, Paul Sean Hill managed some pretty dicey situations. Like the time in 1991 when a cooling-system failure imperiled the shuttle Discovery, demanding quick action that ran counter to many experts’ opinions.

Along the way, Hill, author of Leadership, from the Mission Control Room to the Boardroom, picked up some down-to-earth wisdom that would be valuable for any leader — in any industry.

In this podcast, Kevin Delaney, Connected Futures executive editor, chats with Paul about how the “steely-eyed missile men” of NASA learn to stay cool in a crisis.