244-Team Based Absence Management

Published: Nov. 19, 2009, 6:05 a.m.

As a nation, the US absence level is comparatively low, but nonetheless, absences still affect our daily work lives and can have a profoundly large impact on the effectiveness of our teams. That said, today Clint discusses some of the ways we can implement team-based policies to help deal with this aspect of our customer service model. By making this a team-directed strategy rather than the company’s, we can drive better team integration and personal accountability.