BROADCASTS.com

With tax season coming to a close in the United States, IT teams at tax preparation companies and other organizations in the industry will be taking extra care to make sure that their systems can handle a spike in traffic due to a potential last-minute rush of filings. \n\nTune in to hear The Internet Report hosts discuss how IT teams can navigate major spikes in demand and give customers the best possible digital experience, whether it\u2019s Tax Day, Black Friday, or another high-traffic period.\n\nThey\u2019ll also unpack recent outages at companies including Apple and WhatsApp, and explore why a sudden reduction in page load times may indicate functional issues rather than true improvements to the customer\u2019s digital experience.\n\n\u2014\u2014\u2014\n\n\nCHAPTERS:\n00:00 Intro\n01:11 Navigating U.S. Tax Season and Spikes in Demand\n06:37 Pulse Update: Outage Analysis\n06:40 Apple Outage: App Store, TV+, and Music\n13:35 WhatsApp, Other Meta Services Disrupted\n15:04 Square Outage\n17:19 Performance as a Cyber Indicator: XZ Utils\n20:48 Panera Bread Outage\n22:33 Ray AI Disruption\n24:13 Outage Trends: By the Numbers\n27:05 Get in Touch\n\n\u2014\u2014\u2014\n\nWant to get in touch?\n\nIf you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes\n\n\u2014\u2014\u2014\n\nABOUT THE INTERNET REPORT:\nThis is the Internet Report, a podcast uncovering what\u2019s working and what\u2019s breaking on the Internet\u2014and why. \n\nTune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. \n\nThen, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry\u2014was it the Internet, or an application issue?\n\nCatch all the episodes on YouTube or your favorite podcast platform:\n\n- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526\n\n- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773\n\n- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report