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When outages happen, it\u2019s what you do next that matters. It\u2019s important to have a backup plan in place that you can quickly activate to minimize the impact of an incident.\n\nOver the past two weeks, companies initiated a range of resiliency actions, including asking customers to use alternate authentication methods (or to avoid logging out of a service), setting up a new contact center to re-establish lines of communication, and reverting to manual processes.\n\nTune in to learn more about what happened during these and other recent incidents.\n\nCHAPTERS:\n00:00 Intro\n01:00 Square Outage Impacts \u201cMultiple\u201d Services\n04:18 Applied Digital\u2019s Multi-week Data Center Issue\n07:14 UC Berkeley Data Center Outage\n08:44 Russia .ru Domain Outage\n10:05 Cyber Attack at Lurie Children's Hospital\n11:36 Outage Trends: By the Numbers\n15:55 Get in Touch\n\n\u2014\u2014\u2014\n\nFor more insights on outage trends and analysis of some of the most notable outages of 2023, check out our on-demand webinar: https://www.thousandeyes.com/resources/amer-top-outages-2023-analyses-takeaways-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast\n\nIn EMEA and want to tune in live? We\u2019re hosting one more live webinar session on Feb. 22 at 10 AM (GMT). Register now: https://www.thousandeyes.com/webinars/emea-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast\n\nAnd also check out these links:\n\n- The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-square-outage-and-more-news?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast\n\n- Explore the .ru domain outage in the ThousandEyes platform (no login required): https://awuyqonlmzxmvizsdcgevvdhcbzervks.share.thousandeyes.com?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast\n\n- Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast\n\n\u2014\u2014\u2014\n\nWant to get in touch?\n\nIf you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes\n\n\u2014\u2014\u2014\n\nABOUT THE INTERNET REPORT:\nThis is the Internet Report, a podcast uncovering what\u2019s working and what\u2019s breaking on the Internet\u2014and why. \n\nTune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. \n\nThen, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry\u2014was it the Internet, or an application issue?\n\nCatch all the episodes on YouTube or your favorite podcast platform:\n\n- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526\n\n- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773\n\n- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report