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As 2023 comes to a close, in the spirit of Dickens\u2019 holiday classic \u201cA Christmas Carol,\u201d let\u2019s reflect on the valuable insights left by the ghosts of network operations teams past, present, and yet to come.\xa0\n\nTune in to hear host Mike Hicks (Principal Solutions Analyst at ThousandEyes) discuss lessons from the NetOps teams of the past, the current state of NetOps, and what the future might hold\u2014all with the goal of helping teams take steps to optimize performance and deliver delightful digital experiences in 2024.\n\nAnd also check out Mike\u2019s related article in TechRadar: https://www.techradar.com/pro/the-ghosts-of-network-operations-past-present-and-yet-to-come\n\n\u2014\u2014\u2014\n\nCHAPTERS\n00:00 Intro\n01:06 NetOps Past\n06:24 NetOps Present\n12:14 NetOps Yet to Come\n20:35 Get in Touch\n\n\u2014\u2014\u2014\n\nWant to get in touch?\n\nIf you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com.\xa0\n\nAnd follow us on X: https://twitter.com/thousandeyes\n\n\u2014\u2014\u2014\n\nABOUT THE INTERNET REPORT:\nThis is the Internet Report, a podcast uncovering what\u2019s working and what\u2019s breaking on the Internet\u2014and why.\xa0\n\nCatch the Outage Deep Dive series for special coverage of major Internet outages. The hosts go under the hood to determine what happened, covering key lessons and ways IT teams can minimize downtime in similar situations.\xa0\n\nAlso tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into some of the most interesting outage events from the last few weeks.