Go under the hood of a ChatGPT outage, H&R Block\u2019s Tax Day disruption, and more incidents from the past few weeks. The Internet Report team will also discuss Microsoft\u2019s update on recent subsea cable cuts and the latest global outage trends.\n\n\u2014\u2014\u2014\n\nCHAPTERS:\n00:00 Intro\n00:57 ChatGPT Outage\n03:35 Revisiting West Coast of Africa Cable Cuts\n09:07 H&R Block Outage\n11:32 Sky Mobile Outage\n12:25 Outage on unpkg CDN\n14:06 PlayHQ Outage\n16:40 Outage Trends: By the Numbers\n19:33 Get in Touch \n\n\u2014\u2014\u2014\n\nFor more insights, check out the links below:\n\n- The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-chatgpt-outage-more-news?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse34_podcast\n\n- Explore the ChatGPT outage in the ThousandEyes platform (no login required): https://akhdjionjdupmjvkqfyigkaorlxgzgir.share.thousandeyes.com\n\n- Review Microsoft\u2019s post-incident report on the west coast of Africa cable cuts (see the entry labeled March 14, tracking ID: VT60-RPZ): https://azure.status.microsoft/en-gb/status/history/\n\n- Also watch Microsoft\u2019s related Azure Incident Retrospective video: https://www.youtube.com/watch?v=ypU_UuwW_w8&list=PLmsFUfdnGr3xomlYbZPAYTtFdkcvbv2ye\n\n\u2014\u2014\u2014\n\nWant to get in touch?\n\nIf you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes\n\n\u2014\u2014\u2014\n\nABOUT THE INTERNET REPORT:\nThis is the Internet Report, a podcast uncovering what\u2019s working and what\u2019s breaking on the Internet\u2014and why. \n\nTune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. \n\nThen, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry\u2014was it the Internet, or an application issue?\n\nCatch all the episodes on YouTube or your favorite podcast platform:\n\n- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526\n\n- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773\n\n- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report