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The end-to-end delivery of modern digital services can introduce a complex web of dependencies and failure points, which can stem from direct relationships as well as third-party providers, introducing layers of abstraction for operations teams to keep track of.\n \nManaging this complex ecosystem can be challenging. Unexpected issues may arise from seemingly insignificant components, surprising even the largest, most technologically sophisticated organizations.\n\nFor example, in recent weeks, problems at third-party providers led to outages at McDonald\u2019s and the Department of Motor Vehicles. Tune in to the episode to hear what happened and explore other incidents from the last couple of weeks.\n\n\u2014\u2014\u2014 \n\nCHAPTERS\n00:00 Intro\n01:09 Payment and Ordering Systems Cut Out at McDonald\u2019s\n04:36 Disruptions at the DMV\n08:48 Cable Cut in West Africa\n10:16 Another Fiber Cut, but With Layered Redundancy\n14:12 PlayStation Network, GeForce Now Experience Issues\n16:21 Get in Touch \n\n\u2014\u2014\u2014\n\nFor more insights, check out these links:\n\n- The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-mcdonalds-dmv-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse32_podcast\n\n- Explore the Africa undersea cable cut in the ThousandEyes platform (no login required): https://alxucgibmtsxarllvvybwfagzkvvlokf.share.thousandeyes.com/\n\n\u2014\u2014\u2014\n\nWant to get in touch?\n\nIf you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes\n\n\u2014\u2014\u2014\n\nABOUT THE INTERNET REPORT\nThis is the Internet Report, a podcast uncovering what\u2019s working and what\u2019s breaking on the Internet\u2014and why. \n\nTune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. \n\nThen, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry\u2014was it the Internet, or an application issue?\n\nCatch all the episodes on YouTube or your favorite podcast platform:\n\n- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526\n\n- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773\n\n- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report