Podcasts Technology Cisco Champion Radio S8|E5 Accelerating the Next-Generation Contact Center

S8|E5 Accelerating the Next-Generation Contact Center

Published: Feb. 1, 2021, 8:34 p.m.

How do you create exceptional customer experiences? Contact centers play an essential role in shaping a company\u2019s direction and have become a strategic imperative to driving customer loyalty, innovation and business growth. No other part of your organization touches customers more closely.\n \nTune in to this episode to learn more about Cisco Contact Center and hear how the next-generation contact center platform was built for the future of customer experience.\n\nLearn more: cisco.com/go/cc?dtid=opdcsnc001469 \n \nCisco Champion Hosts:\nDavid Macias (twitter.com/dmacias), Contact Center Consultant\nSijbren Beukenkamp (twitter.com/sijbrenb), 3Corners, UC Cloud Architect\nAmr Nasher (twitter.com/Amr_Nasher), Twaasol, BDM and Solution Architect \n\nGuests:\nVinod Muthukrishnan (twitter.com/vinod_cc), Cisco, Chief Growth Officer, CCBU \n \nModerator:\nAmilee San Juan (twitter.com/amileesan1), Cisco, Technical Influencer Marketing and Cisco Champion Program\n\nFollow us on Twitter: twitter.com/ciscochampion