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In this #LeadershipDeepDive, Stuart Birrell, CDO & CIO at easyJet, talks with Hendrik Deckers about the competitive market of aviation and how the Covid crisis affected easyJet. Stuart says and explains how easyJet is changing under his leadership to keep up with competitors.\n\nStuart shares his insights on:\n\u2705 Innovation at easyJet\n\u2705 New operation model\n\u2705 How sustainability has an increasing impact on business operations\n\u2705 Leadership and management style\n\u2705 Failure and lessons that comes with it\n\nStuart also talks about his business path from building factories for Nissan to running an entire IT department in easyJet.\n\nTable of contents\n\n01:12 | Introduction and Stuart Birrell\u2019s background\n\n04:01 | About easyJet\n\n05:00 | Difference between easyJet and other carriers\n\n06:40 | Changes and the approach to innovation\n\n09:00 | Reaching balance between great technology and being cost conscious \n\n12:40 | Fundamental role of IT in creating the best customer service \n\n16:26 | Innovation at easyJet\n\n21:56 | New operating model\n\n26:20 | Benchmark of success in aviation\n\n28:20 | Thoughtful cloud journey\n\n30:36 | Sustainability\n\n35:30 | Digital & IT organisation in easyJet\n\n42:20 | Role of CIO & management style\n\n50:00 | Leadership style\n\n54:38 | Stuart\u2019s core values\n\n56:46 | Stuart\u2019s MBTI: The Entrepreneur\n\n59:30 | Development areas\n\n01:01:45 | Personal mentors\n\n01:05:05 | Mantra\n\n01:05:58 | Values passed to the family\n\n01:07:25 | Life outside of work\n\n01:08:27 | Fears and loves\n\n01:09:27 | Failures and lessons that come with it\n\n01:12:20 | I am thankful for...\n\n01:13:20 | Advice for young professionals