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b'This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911.\\nShe was interviewed by Ryan McEndarfer on the PaymentsJournal Podcast.\\nOn this episode, Monica talks about the innovation of fraud and what merchants can do about it. In our conversation we cover topics such as:\\nHow fraud costs as a percentage of revenue has changed over the years\\nWhat challenges in-house fraud teams face\\nWhat advantages loss prevention firms bring to the table\\nHow fraud solutions impact customer satisfaction\\nWhat percentage of chargebacks are links to preventable merchant error\\nWhat kind of ROI can merchants expect from a third party loss prevention solution'