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b'How to Keep Businesses Healthy During the Pandemic\\nThe unique circumstances of the ongoing COVID-19/coronavirus pandemic are having a huge negative impact on the economy. Merchants are finding themselves deluged by order cancellations, refunds, inconsistent delivery\\u2026and worst of all, chargebacks. What business leaders do to protect their customers, their brands, and their businesses?\\nPresentations by Monica Eaton-Cardone, Done Bush and Craig McClure'