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b'Webinar Replay \\u2013 Audio from an earlier webinar with experts from Chargebacks911 and ShipMonk\\neCommerce is seeing a meteoric rise in demands amid the ongoing COVID-19 pandemic, as more consumers are turning to online purchases. As important as it is to make the sale, fulfillment, delivery, and follow-up are equally essential parts of building your brand. This can exponentially complicate order fulfillment logistics.\\nThe impact of the COVID-19 crisis on eCommerce, especially fulfillment\\nHow \\u201cbest practices\\u201d for Refund and Return Policies can prevent chargebacks\\nLeveraging customer service and support from 3PL partners for merchants\\nHow in package touches and inserts can help enhance the customer experience\\nMerchant missteps in the fulfillment process that could trigger chargebacks\\nWebinar presentations by Jarrod Wright and Kathryn Andrews'