Mastercard and Acquirer Collaboration: Understanding Upcoming Changes to the Dispute Lifecycle (Webinar Replay)

Published: April 25, 2022, 6:59 p.m.

b'Webinar Replay \\u2013 Audio from an earlier webinar with experts from Chargebacks911, Microsoft and Mastercard.\\nCan collaboration assist in driving down chargebacks? What role can acquirers play in expanding the chargeback lifecycle? What benefits can we expect by expanding the dispute collaboration model to include Acquirers? Hear from experts from Microsoft, Mastercard, and Cb911/Fi911 as they discuss Mastercard\\u2019s upcoming changes to their dispute lifecycle. We answer questions and concerns regarding regional trends, regulatory impacts, fraud metrics, chargeback and representment growth, resolution rates for early resolution, and more.\\nOverview of the upcoming changes (effective July 2022)\\nScope of the initiative (Global vs. Regional)\\nTrends from early implementation with existing solutions\\nAdoption Rate and success factors of issuer & merchant collaboration\\nFraud vs. non-fraud, card-present vs. non-card-present\\nRegional differences that may impact adoption rates\\nWebinar presentations by Monica Eaton-Cardone, Sondra Feinberg and Doug Whiteside'