b'Webinar Replay \\u2013 Audio from an earlier webinar with experts from Chargebacks911 and Simpl Fulfillment\\nTopics include:\\nFulfillment personalization: facts, tips, and techniques\\nMatching the service to the product for brand consistency\\nImproving\\u2014and lowering\\u2014packaging costs\\nHow a bad fulfillment experience encourages chargebacks\\nAutomating communication to create a better customer experience\\nWebinar presentations by Jarrod Wright and Damon Routzhan'