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21 - How Effective Is Your Current Chargeback System (Blogs on Tape)
Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.
Chargeback System: the procedures a merchant has in place to deal with credit card chargebacks.
Some retailers don't use a dedicated chargeback system, accepting chargebacks as a cost of doing business and treating them as they would a customer return. But this erroneous thinking is more damaging than they suspect.
Original Article read by Georg Turner