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17 - Reason Code 10.1 Counterfeit Fraud (Blogs on Tape)
Blogs on Tape - Popular articles from our blog presented in a format for audio learners and busy professionals.
Visa Chargeback Reason Code 10.1 describes credit card chargebacks from transactions made with counterfeit EMV chip cards. This most often occurs when fraudsters swipe a card instead of using the chip for a purchase. Merchants are responsible for the transaction if no preventative measures were in place at the time. These chargebacks are difficult to overturn, but with proper documentation, merchants have a chance of getting them reversed.
Original Article read by Georg Turner