925: A.I. and the Hands of Time | Scott Bennion, CFO, Paystand

Published: Aug. 16, 2023, 7 a.m.

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If Paystand CFO Scott Bennion were to break his three-decade-long finance career into different chapters, the software finance leader would likely agree that he and many of his peers have recently opened a new one.

As a starting\\u2014or concluding\\u2014point, the chapter that has just ended might simply be titled "The Data Set," in order to focus our attention on the means by which Bennion and others of his ilk have over the past decade extended their lines of sight into the business well beyond those of any previous generation of CFOs. \\xa0\\xa0

For Bennion\\u2014who remembers tracking CD shipping costs during the desktop computing era\\u2014the latest marker or evidence that a new page has been turned has been made visible by Paystand\\u2019s product engineering and development team.

\\u201cAfter having deployed AI tools and generative AI, we\\u2019re able to actually see a 4x increase in productivity by our product and engineering teams so far,\\u201d reports Bennion, who minces no words when asked about AI\'s impact on company finances.

He continues:\\xa0\\u201cFrom a finance perspective, I see a massive opportunity for improved ROI through doing more with less. From a legal perspective, I see that we need to be making sure that we do this in a smart way so that we don\'t accidentally hit any legal third rails.\\u201d

Bennion believes that the adoption of AI tools within SaaS organizations is not unlike what he previously observed firsthand in the open-source software environment.

\\u201cNew tech is often a developer-led initiative that comes into the organization through the side door, but once it\'s in, you need to embrace it,\\u201d observes Bennion, whose resume includes a stint as CFO of an open-source software company.

Moreover, when it comes to some of the legal concerns associated with AI, Bennion suggests that just as happened in the open-source world, commercial licensing will be used to address some of the go-to-market concerns related to potential software infringement.

As far as Bennion is concerned, when it comes to AI, the hands of time have already begun to move. \\xa0\\xa0\\xa0

\\u201cYou need to embrace it," he advises. "You can\\u2019t not embrace it." \\u2013Jack Sweeney

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