839: Landing on Both Feet | JJ Pace, CFO, Service Pros Installation Group

Published: Oct. 5, 2022, 7 a.m.

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When JJ Pace tells us that he was hired in 2002 to build and eventually lead a finance team that would create and implement monthly budgets for a four-location building materials company located within Charlotte, North Carolina\\u2019s greater metro area, the sense of accomplishment that he exudes never falters even when he eventually confides: \\u201cIn the end, I was the last employee there.\\u201d

It turns out that Pace\\u2019s 5-year stint as a controller (2002\\u20132007) for Build It With Brick of Greater Charlotte was transformational not necessarily for the company but certainly for Pace, who first joined the company as an operations-minded executive but soon found himself knee deep in Excel spreadsheets and month-end reporting tasks.

\\u201cMy job was to basically build the finance team from scratch for what was at the time an expanding business,\\u201d explains Pace, who grew into a finance leader as he contributed to the management insight that made Build It With Brick a successful company\\u2014until it wasn\\u2019t.

\\u201cUnfortunately, there was nothing that we could do. We were undercapitalized to ride out the downturn, and the decision was made to close the company,\\u201d comments Pace, who despite the bitter outcome refused to exit Charlotte\\u2019s building materials and construction corridor and over the next few years found work as a controller for several small to midsize Charlotte firms.

Along the way, Pace would also return to school locally and receive an MBA with a concentration in finance from Queens University of Charlotte.

It was with an MBA in hand and nearly a decade of controllership experience behind him that in 2013 Pace accepted a CFO role with Service Pros Installation Group, a flooring installation company that today has 68 locations across the 16 states.

\\u201cIt\\u2019s been a fun ride: Over the past 9 years, our compound annual growth rate has been 52.9 percent,\\u201d remarks Pace, whose finance team today serves Service Pros as well as two other operating companies\\u2014each with its own controller and a combined workforce of more than 500 employees.\\xa0\\u2013Jack Sweeney

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