591: Why CFOs Must Ask the Difficult Questions | Andrew Casey, CFO, WalkMe

Published: April 22, 2020, 11 a.m.

Years from now, when Andrew Casey reflects back on his CFO career and seeks to make sense of its various chapters, he may want to title the mythical volume\xa0Timing Is Everything. Certainly, few expressions might better summarize the career path of a finance executive who for years diligently checked off each CFO prerequisite only to arrive in the CFO office in March 2020\u2014the very month when industry faced the seismic consequences of COVID-19.

No matter what lies ahead for Casey\u2014or how he chooses to label his arrival in the C-suite at SaaS digital adoption enabler WalkMe\u2014there\u2019s little doubt that COVID-19 and industry\u2019s response to it will become a defining chapter of his finance career.

Says Casey: \u201cYou learn from the good times and the down times, but when finance is most important to an organization is the down times because finance is the unbiased party in the room with respect to employee priorities as well as overall priorities.\u201d

Turn back the clock to 2019, when Dan Adika, CEO of WalkMe, was meeting with Casey to make the case for the widening appeal of WalkMe\u2019s digital offerings. \u201cAbout halfway through the meeting, I said, \u2018This is one of the strangest interviews I\u2019ve ever had,\u2019 and he asked, \u2018Why is that?\u2019 I said, \u2018It feels like you\u2019re just pitching me on the company.\u2019 He stopped midstream and looked me in the eye and said, \u2018Well, you know, we\u2019re already convinced about you. We\u2019re just trying to sell WalkMe to you.\u2019 At that moment, I knew that I could ask any question, and I knew that my rapport with Dan was going to be strong,\u201d recalls Casey, who at the time was a senior vice president of finance for cloud computing giant ServiceNow. \u201cAt that moment,\u201d there was little question that for Casey, timing was everything.\xa0\u2013Jack Sweeney