535: Wiring Your Customer Centric Organization | Sarah Murphy, CFO, BSI Americas

Published: Sept. 29, 2019, 10:35 p.m.

As she approaches her 20th year with BSI Group, Sarah Murphy repeats the word \u201cvariety\u201d when asked why she turned a blind eye to other opportunities outside the company known to many as an exemplar of business standards. \u201cThere was always something new to move on to,\u201d says Murphy, who, having spent the past decade in the United States as CFO of BSI Americas, is about open yet another career chapter as she returns to the BSI\u2019s headquarters in London.

The \u201cvariety\u201d that Murphy has long pursued has led her to open different career chapters in Hong Kong, London, and Paris. Prior to arriving in the U.S., she served as a global finance director as well as a finance director of BSI\u2019s Asia Pacific region. Still, there\u2019s little doubt that while BSI has offered Murphy a varied menu of opportunities from which to choose, it\u2019s a passion for driving change across the BSI organization that has routinely opened the door to new opportunities and allowed Murphy to savor greater career satisfaction.

\u201cThere\u2019s always been a real commitment here and a drive for change,\u201d explains Murphy, who says that finance got to play a central role in helping BSI Americas to \u201chit the reset button.\u201d After years of flat sales, says Murphy, BSI Americas transformed itself by adopting a new go-to-market strategy and entering the consulting services arena. \u201cNow the question has become \u2018How do we maintain the growth?,\u2019\u201d adds Murphy, who doesn\u2019t hesitate to mention BSI\u2019s growing appetite for M&A.\xa0-Jack Sweeney