Podcasts Government Canadian Government Executive Radio Ep. 64 - Mitigating risks better with Shared Services Canada

Ep. 64 - Mitigating risks better with Shared Services Canada

Published: March 14, 2019, 7:48 p.m.

In\xa0this episode of CGE Radio,\xa0J. Richard Jones talks with\xa0John\xa0Glowacki,\xa0President\xa0of\xa0JAG International LLC and former Chief\xa0Operating\xa0Officer\xa0of Shared Services Canada. John has a wealth of knowledge and experience in working in both the public and private sector settings in the US and in Canada. In his position as COO of Shared Services Canada, John was appointed by the Prime Minister to lead the\xa0$2.5B IT service provider\xa0for\xa0the Government of Canada. Here he was instrumental in\xa0leading\xa0SSC through\xa0a\xa0reorganization\xa0with\xa0significant improvements in finances, operations and customer satisfaction.

John shares some of the lessons from his four decades of professional experience, working with the U.S. military, then the technology sector and eventually working with Shared Services Canada. He talks about how the approach that SSC has taken helps\xa0to mitigate risks better than other programs in the Government of Canada.

John will be speaking at CGE Leadership and\xa0TechGov\xa0Summit\xa0on April 24-25\xa0in Ottawa on this subject. To register, go to:\xa0https://www.techgov.ca/.