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When you\u2019re leading through a crisis, it can feel like you\u2019re making it up as you go along. You\u2019re reacting to a new set of circumstances almost every day, and you never have all the facts. Are people following you? Are they doubting your authority? It\u2019s unnerving.

Based on leading through crises large and small, we\u2019ve learned one valuable lesson: Your primary leadership capital is not your authority, it\u2019s you. When people trust you, they will follow you. And we can show you the five assets you need to develop in order to build that trust.

When you do, you\u2019ll go from questioning yourself to moving confidently. Your team will follow because they trust you, not because they have to. And you\u2019ll wind up with a more agile, highly motivated workforce.

In this episode, you\u2019ll discover\u2014

• How to develop empathy if it\u2019s not in your wheelhouse.
• Practical tips for learning and growing in your appreciation for your teammates\u2019s experiences.
• Why candor is important (and necessary) in your approach to communication.
• Times when being overly-optimistic can actually hurt you\u2014and what to do instead.
• What you must do for your team when changes have to be made.
• The one thing you must have if you expect your team to continue following you through crisis.

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