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Episode 203: The Difference Between Customer Service VS Customer Experience Could Increase Your Profits
The Difference Between Customer Service VS Customer Experience Could Increase Your Profits\n\nWhat is your customer experience in your pet care business?\n\nFor more than 20 years, Jeannie Walters, CCXP has had one mission: To Create Fewer Ruined Days for Customers\u2122. Jeannie is the CEO and Founder of Experience Investigators, a global Customer Experience consulting firm helping companies improve loyalty and retention, employee engagement, and overall experience. Hundreds of companies across three continents have trusted Jeannie to consult, train, and speak, from SMBs to Fortune 500s. In addition to being a Certified Customer Experience.