Collaboration Innovation: Charlotte Crosswell and Dan Morgan of Innovate Finance

Published: March 7, 2018, 10:25 p.m.

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I always love it when we find innovation in unexpected places, not just in the financial products and channels and regulatory issues we discuss, but also in people inventing new ways to get things done.

Today\\u2019s guests talk about taking a very old kind of entity -- the industry trade association -- and updating it for the 21st century financial world. As often happens with innovation, the thing that\\u2019s new is actually very simple, maybe even obvious, and yet when you set it in motion, things change.

That\\u2019s what has happened in the UK in 2014 with the creation \\xa0of a new trade group called Innovate Finance. As its name conveys, it focuses on fintech innovation. What makes it so innovative and interesting to me, though, is that it has drawn members from the whole financial innovation ecosystem. They have startups, and also banks, and also the other players in the space like consulting and law firms, all actively working with regulators -- and with like-minded companies and governments throughout the world -- all on the same issues at the same time.

My guests are the group\\u2019s CEO, Charlotte Crosswell, as well as Dan Morgan. At the time of our recording, Dan was the head of policy for Innovate Finance. He has since moved on to be the FinTech Sector Specialist at the UK Department for International Trade, still working on the same issues. His move was already in progress when we recorded this episode, and I\\u2019m glad we were able to get his thinking into the dialogue.

When I find myself admiring innovation outside the U.S., I always have to note that other countries have a simpler system than we do here, in terms of both industry structure and regulatory framework. Our listeners have often heard me worry that the U.S. system, and especially our multi-agency federal regulatory design, is holding us back. The UK has both a less complex banking system and basically only two regulators, which has clearly helped make them the world leader on the regulatory side of innovation (I\\u2019ll link to our podcasts with two of their top regulators in the show notes) and also one of the leaders in fintech, too. It may be that this regulatory environment is one reason that Innovate Finance could form around the full spectrum of financial entities.

In the US, our established trade associations are of course working hard to address both industry and policy issues in fintech and regtech. We\\u2019ve also had new trade groups form in the last few years, organized by fintechs and/or by big tech companies interested in the financial space. So far, though, we don\\u2019t have anything like Innovate Finance (although I know a few people thinking about starting one).

Whatever structures emerge over time, I think everyone can learn lessons from how Innovate Finance operates, and especially how it brings both incumbents and newbies into the very same discussions, the same problem-solving, together. The more I work with financial innovation, the more I know for sure that the main solution is in collaboration. Choose your metaphor -- it can be breaking down silos, or cross-pollination, or weaving separate strands together. The only way to figure out what to do, and to move quickly, is by getting the disparate kinds of players together, all the time, as a new way of life.

So, you\\u2019re going to enjoy hearing Charlotte\\u2019s and Dan\\u2019s thinking. They talk about the secrets to making this happen, why it\\u2019s easier in the UK, and why it\\u2019s getting easier for banks to innovate (hint -- that too is about breaking silos). They describe regulators who are not merely accepting change, but are helping to drive it proactively, and who have explicitly adopted an \\u201cecosystem\\u201d approach. They describe an emerging world of shared problem-solving in areas like AML, identity and consumers owning their own data. They talk about trends among regulators around the world.

Importantly, they also describe their upcoming conference, the IFGS -- Innovate Finance Global Summit in London, March 19-20. I spoke last year and will this year again, and can say with confidence it\\u2019s one of the world\\u2019s very best. It will be back again in the beautiful, historic Guild Hall, where somehow old and timeless meets new and thrilling in a very happy mix.

More on Charlotte

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Charlotte Crosswell is CEO of Innovate Finance. She has spent most of her financial services career in market infrastructure roles, including as CEO of Nasdaq NLX (\\u201cNLX\\u201d), a London-based startup derivatives market, and serving on the board of LCH Ltd. She\\u2019s also held management positions at Nasdaq and London Stock Exchange across international capital markets, equities, xed income, OTC derivatives trading and clearing. In addition to her current work with Innovate Finance, Charlotte advises and sits on the boards of a number of technology and FinTech startups. She holds a BA with honors in French from the Southampton University and has been included in the list of top 100 Women in Finance over many years.

More on Dan

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Dan Morgan is the FinTech Sector Specialist at the UK Department for International Trade. At the time we recorded this episode he was Head of Policy and Regulation at Innovate Finance, where he led development of member policy specialist groups in digital currencies and Blockchain, payments, access to finance and data. Dan also led the Innovate Finance FinTech 2020 Manifesto and secretariat support for the FinTech APPG. He previously held senior policy roles at a number of business groups including the CBI, BRC and ABI. Dan has worked across a range of sectors and policy areas including insurance, SME finance and retail tax reform.

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More for our listeners

Here are some of the shows coming up. We\\u2019ll have Cross River Bank CEO Gilles Gade, talking about the \\u201csponsor bank\\u201d model for fintechs working with banking partners. We\\u2019ll be back in London with the CEO of Starling Bank, Anne Boden. We also have conversations with Michael Wiegand, who heads the Gates Foundation\\u2019s work on financial services for the poor. Back in the US we\\u2019ll have shows Nerd Wallet CEO Tim Chen and the CEO\\u2019s of two community banks.

I hope to see you at upcoming events including:

  • CFSI\\u2019s Fintech and the Federal Government: How Policymakers and Startup Companies are Exploring Financial Innovation, March 15, U.S. Senate, Washington
  • Innovate Finance Global Summit, March 19-20, London, UK
  • Regulation and Innovation in the Age of FinTech, with FSD Africa, Cambridge Centre for Alternative Finance and RegHub, March 22-23, London, UK
  • Lendit Fintech USA, April 9-11, San Francisco, CA
  • Texas Bankers Association Annual Conference, May 3, Houston, Texas
  • Bank Director, The Reality of Regtech, April 18, New York, NY
  • Texas Banker\\u2019s Association Annual Conference, May 3, Houston, TX
  • Woman Corporate Directors Global Institute, May 10, New York, NY
  • Comply 2018, May 16, New York
  • CFSI\\u2019s EMERGE, June 6-8, Los Angeles, CA
  • American Bankers Association Regulatory Compliance Conference, June 26, Nashville -- I\\u2019ll be moderating a general session panel on regulation and AI, and also teaming up again with the ABA for some special podcasts.

As always, please remember to review Barefoot Innovation on iTunes, and sign up to get emails that bring you the newest podcast, newsletter, and blog posts, at jsbarefoot.com. Again, follow me on twitter and facebook. \\xa0And please send in your \\u201cbuck a show\\u201d to keep Barefoot Innovation going!

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