Shaun speaks to Jonathan Parsons, Associate Director of Automation & Innovation at The University of Sydney and Operations Director at the AI-Hub. This episode is all about scale and how Jonathan has successfully embraced this challenge at the University. We hear how the AI-Hub enabled the University to better adapt to COVID 19 impacts and how RPA yielding demonstrable ROI in under 6 months has been a key driver in Jonathan's passion for helping organisations achieve operational efficiency.