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Dr. Christine Montross, author of the new book \u201cWaiting for an Echo: The Madness of American Incarceration\u201d and an associate professor at Brown University, speaks with us about developing a more empathic understanding of isolation, the resilience that comes with collectively undergoing a harrowing experience, and the misconceptions that form when prison inmates are seen as \u201cother\u201d by society.